Effective Date: October 7, 2024
Website: https://gofestivalstore.com
Company: Go Festival Store
Email: sales@gofestivalstore.com | support@gofestivalstore.com
Phone: 1-618-350-9304
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information to provide and improve your shopping experience:
a. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (securely processed by our payment provider)
b. Non-Personal Information
We may collect non-identifiable data such as:
- Browser type
- Device information
- IP address
- Pages visited and browsing behavior
This information helps us improve site performance, security, and customer experience.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and tracking updates
- Provide customer support and respond to inquiries
- Send marketing offers (only if you opt-in)
- Improve our website’s functionality and security
We do not sell, rent, or trade your personal data to third parties.
3. Payment & Security
All payments on our website are processed securely through trusted third-party gateways.
Go Festival Store does not store or have direct access to your full credit/debit card information.
Our website uses SSL encryption to protect your data during transmission.
4. Email & Marketing
If you subscribe to our newsletter or create an account, we may send promotional emails about sales, new arrivals, or festive deals.
You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of any email or contacting us directly at support@gofestivalstore.com.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and cart items
- Analyze website traffic and improve performance
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly without them.
6. Sharing Your Information
We only share your data with trusted service providers who assist in:
- Payment processing
- Order delivery and logistics
- Email marketing and communication
Each partner is required to handle your data securely and use it only for the purpose of fulfilling our services.
7. International Data Transfers
If you access our website from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer in accordance with applicable data protection laws.
8. Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have accidentally collected data from a minor, we will delete it immediately.
9. Your Rights
You have the right to:
- Access and review your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent to receive marketing communications
To exercise any of these rights, please contact us at support@gofestivalstore.com.
10. Data Retention
We retain customer data only as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes.
When no longer needed, your data is securely deleted.
11. How We Protect Your Data
We use industry-standard security measures including:
- SSL encryption
- Secure servers and firewalls
- Regular monitoring to prevent unauthorized access
Your privacy and data protection are at the heart of our store operations.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Go Festival Store
📧 sales@gofestivalstore.com | support@gofestivalstore.com
📞 1-618-350-9304
🌐 https://gofestivalstore.com
Go Festival Store — Shop Confidently. Celebrate Joyfully. Your privacy and security always come first.